Overview
The Sentry II Wire Maintenance Plan gives you the flexibility to quickly identify and diagnose service issues with your telephone equipment-whether you purchased your equipment from Verizon or another vendor. Available to customers with single and multiline telephone equipment for a small monthly charge.
BENEFITS
FEATURES
Wire maintenance does not include the repair or replacement of telephone sets or other telephone equipment at your premises. Pricing is on a per-line basis. Service call and labor charges will apply if the trouble is caused by your telephone set(s) or equipment.
Inside wire maintenance may not be your responsibility if you lease your business space. Contact your landlord or property manager to determine who is responsible.
Pre-existing conditions and problems with your inside wiring or telephone jacks are not covered within this plan. If you do not have a maintenance plan, you may make your own repairs, hire someone else to repair the wiring, or hire Verizon. Labor and materials charges will apply for each service call.
The Inside Wire Maintenance Plan does not provide for any direct repair work on any equipment other than the customers' inside wire and jacks on their premises.
This service may not be available in all areas. A waiting period applies from the order date to the terms of the plan's effective date. The charges for this plan are subject to change with 30 days prior written notice. Other exclusions and restrictions may apply. © 2008 Verizon. All rights reserved.
Inside Wire Maintenance Plan does not cover: